CT77 Privacy Policy — How We Keep Your Data Safe

1. Introduction

CT77 is one of Bangladesh's most trusted online gaming and betting platforms. We believe a great gaming experience is about more than just fun games — the security of your personal information matters just as much. This CT77 Privacy Policy gives you full transparency into what data we collect, why we collect it, and how it is used and protected.

The CT77 Privacy Policy is built in accordance with international data protection standards. We never sell or share your information with third parties without your consent. Please read this policy carefully — it is essential for understanding your digital rights.

By registering with CT77 or using our services, you automatically agree to the terms of this privacy policy. You may, however, exercise your data rights at any time.

2. What Information CT77 Collects

Under the CT77 Privacy Policy, we only collect data that is genuinely necessary to operate our services. The details are as follows:

3. How Data Is Collected

CT77 collects user information through various methods. Each method is transparent and ethical:

• Direct Collection: Information you provide at registration (name, email, phone number, etc.).
• KYC Process: Documents submitted during the identity verification process.
• Automatic Collection: Through cookies and tracking technologies while you use the site.
• Payment Processing: From the payment gateway during deposits and withdrawals.
• Support Contact: When you reach out to our support team via live chat, email, or phone.
• Third-Party Verification: From licensed third-party services for identity and address verification.

4. Why and How Your Information Is Used

CT77 uses collected data solely for specific, legitimate purposes. The primary uses are listed below:

• Account Management: Registration, login, password recovery, and profile updates.
• Payment Processing: Confirming deposits and completing withdrawals.
• Security & Fraud Prevention: Detecting suspicious activity and keeping accounts secure.
• Legal Compliance: Meeting regulatory requirements and preventing money laundering (AML).
• Customer Support: Providing fast and effective assistance to resolve your issues.
• Responsible Gaming: Identifying excessive gaming patterns to provide timely support.
• Service Improvement: Using analytical data to improve and enhance our platform.
• Promotional Communications: Sending you bonus and offer notifications where you have given your consent.

5. Data Sharing Policy

CT77 never sells your data. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Processors: Solely to process transactions with bKash, Nagad, Rocket, or our banking partners.
• KYC Verifier: Licensed third-party identity verification service providers.
• Legal Authorities: When required by court order or regulatory obligation.
• Technology Partners: Technology services that support platform operations (essential data only).

Every third-party partner is required to comply with ct77's privacy standards and may not use your data for their own purposes.

6. Cookies & Tracking Technologies

CT77 uses cookies and similar technologies on its platform to enhance your browsing experience and maintain security.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the CT77 platform.

7. Data Protection Measures

CT77 follows the highest industry standards to protect your information. Our technical and administrative safeguards are outlined below:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• AES-256 Encryption: Sensitive data stored on our servers (passwords, payment data) is kept in encrypted form.
• Multi-Factor Authentication (MFA): An extra layer of security for your account.
• Firewall & DDoS Protection: Preventing unauthorized access and attacks on our servers.
• Regular Security Audits: Regular penetration testing conducted by third parties.
• Employee Training: Every CT77 employee receives data protection training.
• Restricted Access: Only authorized personnel have access to specific data.

8. Your Data Rights

Under the CT77 Privacy Policy, you have full rights over your own data. Your key rights are outlined below:

9. Data Retention Period

CT77 does not retain your data longer than necessary. As a general rule:

• Account Information: For the duration your account is active and up to 5 years after closure.
• Transaction Records: A minimum of 7 years as required by financial regulations.
• KYC Documents: Up to 5 years as required by regulatory obligations.
• Gaming Logs: 2 years for security and dispute resolution purposes.
• Cookies Data: Up to 180 days from session start, depending on cookie type.
• Support Contact: Up to 1 year after the issue is resolved.

Once the legal retention period expires, your data is securely deleted or anonymized.

10. Protection of Minors

The CT77 platform is intended for users aged 18 and above only. We do not knowingly collect information from minors.

Age verification is mandatory at registration. If we discover that a minor has registered using false information, the account will be closed immediately and all collected data will be deleted.

11. Privacy Contact

If you have any questions, concerns, or requests regarding this CT77 Privacy Policy, please get in touch with us. Our dedicated privacy team is always ready to assist you.

• Email: [email protected]
• Live Chat: Live chat support is available on the CT77 platform.
• Response Time: Typically within 24 to 48 hours.

This privacy policy may be updated from time to time. If any changes are made, you will be notified by email or via a notice on the platform. The most current version will always be available on this page.